Frequently Asked Questions
Yes, we offer on-site maintenance to our residents.
A work order can be entered on resident portal or contact the office for one of our consultants to assist.
On a base to base situation
No, you do not need to be present for our service technician to perform work.
During office hours you can present a valid ID and the office can provide you access. No after hours lock out is available.
Yes, as long as you put it back that way we gave it to you at move-in.
Our community offers a swimming pool, tennis court, grilling area, car wash area, laundy facilities, and volleyball court among the amenities available to our residents.
Yes, we have private garages with remote control access available.
There is a $250 one-time fee per pet.
Each apartment comes with a refrigerator, stove, and dishwasher.
No, not at this time.
Not for new move-ins but they are available to current residents.
Yes, please contact the office for more information.
No, it is not allowed.
Up to 24 hours
You can pay via the online resident portal or WIPS.
No, it is not a requirement.
None. Resident pays for them separately.
By calling the numbers we will provide you on your welcome letter.
No, a new security deposit will need to be paid as they do not transfer.
No, subletting is not allowed.
There is a lease break fee penalty equivalent to 2 months' rent.
Yes, there is a bus line along Merrill Road.
St. Johns Forest Apartments is part of the Duvall School District.
Didn't find an answer?
Our team is always ready to answer your questions.
We have been living here for 26 years and we love it. Conveniently close to the airport that we use frequently and It feels good not to have to worry about mowing the grass or fixing the shower! Giselle is an understanding manager: kind and firm at the same time. All nice staff especially Adrienne. Improvements on the property are across the board.- Micheline B., Resident
Toured today with Adrienne. I must say she was absolutely wonderful. I didn’t know she was an Assistant Manager until after the tour. Her professionalism from beginning to end was impeccable. Lobby set up to perfection. Floor plan set up amazing. Just great professionalism! A manager who does not this it’s above her to tour and keeps a positive attitude! Thank you for the awesome tour!- Prima W., Future Resident
I've been living here for almost a year and so far I've enjoyed it. I've havent a lot of issues but the few times I have the office has been prompt to handle it. Very professional and overall pleasant people. I would recommend this place if you are looking for decently sized, nice apartments for a good price and friendly staff to deal with.- Amanda R., Resident