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Frequently Asked Questions
Maintenance
Yes, we offer on-site maintenance to our residents.
A work order can be entered on resident portal or contact the office for one of our consultants to assist.
On a base to base situation
No, you do not need to be present for our service technician to perform work.
During office hours you can present a valid ID and the office can provide you access. No after hours lock out is available.
Yes, as long as you put it back that way we gave it to you at move-in.
Amenities
Our community offers a swimming pool, tennis court, grilling area, car wash area, laundy facilities, and volleyball court among the amenities available to our residents.
Yes, we have private garages with remote control access available.
There is a $250 one-time fee per pet.
Each apartment comes with a refrigerator, stove, and dishwasher.
No, not at this time.
Not for new move-ins but they are available to current residents.
Yes, please contact the office for more information.
No, it is not allowed.
Admin
Up to 24 hours
You can pay via the online resident portal or WIPS.
No, it is not a requirement.
None. Resident pays for them separately.
By calling the numbers we will provide you on your welcome letter.
No, a new security deposit will need to be paid as they do not transfer.
No, subletting is not allowed.
There is a lease break fee penalty equivalent to 2 months' rent.
Location
Yes, there is a bus line along Merrill Road.
St. Johns Forest Apartments is part of the Duvall School District.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Definitely recommend living here, management was amazing and such an easy move. Will love to send friends here if they are looking for a place.
- Lauren, Nov. 2023
I am pleased with the office staff and the community. The people here are great. This has got to be the best apartment that I have ever rented.
- Patricia, Oct. 2023
One of the best places I have seen and I feel like it has been the best option around is Jacksonville Place I feel that my son is in a safe place and in his apartment he has a lot of space and it is a very clean place.
- Geovanny, Oct. 2023
It’s been great living here so far! The view of the pond is beautiful and have an easy time finding parking. We enjoy taking walks and relaxing at the gazebo!
- Kaila. Oct. 2023
I was impressed and the staff was very great at their job it’s been a pleasure meeting them and getting the feedback and information from them.
- Patrice, Oct. 2023
Staff is really nice and helpful. They made my move in very easy. Even helped me fix things on my end when I screwed up. All in all I felt really lucky to find this place.
- Alexander, Oct. 2023
I love it here the management team is awesome I would tell anyone that this is a great and safe place to rent very mindful of situations that you have.
- Patrina, Oct. 2023
Great coming up on a year and looking forward to staying a little longer! Nice and quiet area. Wish the kids park was a little bigger but over all the area is great.
- Ryiana. Sept. 2023
Nice and peaceful. Roomy. Nice and attentive manager. Prompt response. Great location. Convenient to stores. Walkable community. Feels safe.
- Nikki, Sept. 2023
t’s a quiet complex and the staff is always more than willing to help. It’s in a great location where you can access downtown, the beach and most anything within a few minutes.
- Melanie, Sept. 2023